FAQ
Welcome to Regalia Regiment.
We manufacture and supply professional uniforms, footwear, accessories and occupational equipment for security, police, defence, healthcare, corporate, hospitality and other professional requirements.
We serve customers across India and international markets, and we are always happy to receive enquiries and orders from customers, businesses, institutions and organizations worldwide.
If you cannot find the answer to your question below, please contact our team.
About Regalia Regiment
1. What is Regalia Regiment?
Regalia Regiment is a manufacturer and supplier of professional uniforms, footwear, accessories and equipment serving customers across multiple industries.
Our product portfolio includes uniforms and accessories for security, police, defence, healthcare, corporate, hospitality and other professional applications.
We serve both individual customers and organizations, with the capability to handle retail, bulk, institutional and customized requirements.
2. Do you accept orders from outside India?
Yes, absolutely.
We welcome international orders from customers, businesses, institutions, organizations, distributors and procurement teams worldwide.
International customers are an important part of our growth, and we will be glad to discuss requirements for both small and large orders.
If you are located outside India and are interested in any of our products, please contact us with your requirements and destination country.
3. Which countries do you ship to?
We can consider orders for customers across North America, Europe, the Middle East, Africa, Asia, Australia and other international markets, subject to product-specific restrictions, destination serviceability and applicable import/export regulations.
If your country is not specifically listed on our website, please contact us. We are open to exploring international shipping to your destination.
4. Do you accept international bulk orders?
Yes.
We welcome international bulk, wholesale, institutional, corporate, security and organizational orders.
For larger requirements, we can discuss product specifications, quantities, customization, packaging, shipping options and commercial terms.
5. Can international businesses become your buyers or distributors?
Yes.
We are open to working with international buyers, importers, distributors, wholesalers, uniform companies, security companies, organizations and institutional procurement teams.
If you are interested in sourcing products from Regalia Regiment for your market, contact us with your company details and requirements.
Our Products
6. What products does Regalia Regiment offer?
Our product range includes:
- Security Guard Uniforms
- Police Uniforms & Accessories
- Army & Defence Accessories
- Tactical Footwear
- Safety Shoes
- Security & Tactical Belts
- Caps & Berets
- Ties & Professional Accessories
- Reflective & Safety Jackets
- Ceremonial Accessories
- Healthcare & Hospital Uniforms
- Corporate Uniforms
- Hospitality & Hotel Uniforms
- Protective & Riot-Control Equipment
- Tactical & Utility Accessories
- Customized Uniforms & Accessories
- Bulk and Institutional Uniform Solutions
Our product range continues to grow based on customer requirements and international market demand.
7. Can I purchase products as an individual?
Yes.
We serve individual customers as well as businesses and institutions.
Eligible products can be purchased directly through our website.
8. Are your products available for international retail customers?
Yes.
We are happy to receive enquiries and orders from individual international customers, subject to product availability, shipping feasibility and applicable laws.
For products where international shipping is not available directly through checkout, please contact us and our team can discuss the available options.
Customization & Bulk Orders
9. Do you offer customized uniforms?
Yes.
Customization is available for selected products and requirements.
Depending on the product, customization may include:
- Company or organization logos
- Embroidery
- Names
- Badges
- Colors
- Specific designs
- Measurements
- Product specifications
- Custom branding
- Packaging requirements
Customization availability, minimum order quantities and pricing depend on the product and quantity.
10. Can you manufacture products according to our specifications?
For selected products and quantities, we can discuss manufacturing or customization according to customer specifications.
International buyers can share their technical specifications, drawings, photographs, measurements, material requirements, branding guidelines and quantities with our team for evaluation.
11. Do you accept customized international orders?
Yes.
We are particularly open to discussing customized and bulk requirements from international customers.
If you have a specific product requirement that you cannot find on our website, please contact us. We will be happy to evaluate whether we can manufacture or source it for you.
12. Is there a minimum order quantity for customization?
MOQ depends on the product, customization process and specifications.
For some products, customization may be possible in relatively small quantities, while specialized manufacturing generally requires higher quantities.
Please contact us for product-specific MOQ information.
International Shipping
13. Do you provide international shipping?
Yes. We ship internationally and welcome international orders.
Shipping availability depends on the product, destination country, package size/weight and applicable regulations.
If you are interested in ordering from outside India, please contact us if you need assistance with shipping arrangements or a quotation.
14. Can you ship large or bulk orders internationally?
Yes.
We can discuss international shipping arrangements for bulk and commercial orders.
Depending on the order size and destination, different shipping methods may be considered.
For large orders, our team can discuss the most suitable shipping and commercial arrangement based on your requirements.
15. Can you provide an international shipping quotation?
Yes.
For international enquiries, please provide:
- Product name
- Required quantity
- Sizes/specifications
- Customization requirements
- Destination country
- City and postal code
- Preferred delivery timeline
This information helps us evaluate the order and shipping requirements.
16. How long does international delivery take?
International delivery time varies depending on:
- Product availability
- Order processing time
- Customization requirements
- Destination country
- Shipping method
- Customs clearance
- Local courier operations
- Import procedures
We will provide an estimated delivery timeline where possible.
International delivery estimates are subject to shipping and customs conditions and should not be considered guaranteed unless specifically agreed in writing.
17. Can you ship to my country even if it is not listed at checkout?
Please contact us.
We are open to serving customers worldwide and will be glad to check whether shipping to your destination can be arranged.
Our team can evaluate the destination, product, shipping method and applicable requirements.
18. Who pays international customs duties and taxes?
Unless specifically agreed otherwise, the customer/importer is generally responsible for applicable customs duties, import taxes, VAT/GST or equivalent local taxes, customs clearance charges and other destination-country charges.
These charges are determined by the relevant authorities in the destination country and are outside our control.
19. Can customs delay an international shipment?
Yes.
International shipments may be subject to customs inspection and clearance procedures.
Delays can occur because of customs documentation, inspections, local regulations, public holidays, import procedures or other circumstances outside our control.
We will cooperate with customers and shipping partners to resolve reasonable documentation or shipping issues within our control.
20. Do you provide tracking for international shipments?
Where tracking is available for the selected shipping service, tracking information will be provided after dispatch.
The level of tracking available may vary depending on the destination and shipping service.
International Business & Wholesale
21. Can international companies purchase directly from Regalia Regiment?
Yes.
We welcome enquiries from international companies, distributors, wholesalers, importers, security companies, uniform suppliers, institutions and procurement teams.
We are interested in developing long-term international business relationships.
22. Do you offer wholesale pricing?
Wholesale or volume pricing may be available depending on the product and order quantity.
International buyers can contact us with their required quantities and destination for a commercial quotation.
23. Can I become a distributor or reseller?
We are open to discussing international distribution, wholesale and reseller opportunities.
If you are interested in representing or distributing Regalia Regiment products in your market, please contact us with your company profile, market details and expected requirements.
24. Can you supply products under our brand?
For selected products and quantities, private-label, customized branding or OEM-style arrangements may be discussed.
Please contact us with your product specifications, branding requirements and estimated quantities.
25. Can you provide a quotation in USD or other currencies?
We can discuss international commercial quotations based on the destination, order size and applicable terms.
Where appropriate, quotations may be provided in a mutually agreed currency.
Product & Sizing
26. How do I select the correct uniform size?
Please refer to the size chart on the relevant product page before ordering.
For uniforms, we recommend comparing the measurements with a garment that fits you well.
International customers should pay particular attention to the measurement chart because sizing standards can differ between countries and brands.
27. What if I am unsure about my size?
Please contact our customer care team before placing the order.
For bulk or customized orders, we can discuss sizing requirements and measurement specifications with you.
28. Are products available in different sizes and colors?
Availability varies by product.
Available sizes, colors and specifications are displayed on the respective product page wherever applicable.
For bulk or customized orders, additional options may be available.
29. Are all products always in stock?
Stock availability varies by product, size, color and quantity.
For large international orders, we recommend contacting us before placing the order so that we can confirm availability and expected production/dispatch timelines.
Ordering & Payments
30. How do I place an order?
For products available for direct online purchase, select the product, choose the required options and quantity, add it to your cart and proceed to checkout.
For international, bulk or customized requirements, you can contact our team directly for assistance and a quotation.
31. What payment methods do you accept?
Payment options available to you will be displayed during checkout or communicated by our team for applicable orders.
Payment methods may vary depending on the country, order type, order value and transaction requirements.
32. Can I place a large order directly through the website?
You may place an online order where the website supports the required quantity.
For large, customized or institutional requirements, we recommend contacting us directly so that we can discuss pricing, stock, customization and shipping before the order is finalized.
33. Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible.
Changes or cancellations may not be possible once an order has been processed, customized, manufactured or dispatched.
Customized and made-to-order products may have additional cancellation restrictions.
Returns & Refunds
34. Do you accept returns?
Returns are subject to our Return & Refund Policy and the specific circumstances of the order.
Certain products, including customized, personalized, used, altered or made-to-order products, may not be eligible for return except where required by applicable law or where the product is defective or incorrectly supplied.
35. What if I receive a damaged product?
Please contact us promptly after receiving the shipment.
We recommend keeping the original packaging and taking clear photographs/videos of:
- Outer packaging
- Shipping label
- Product packaging
- Product condition
- Visible damage
This information may be required to investigate a shipping or product damage claim.
36. What if I receive the wrong product?
Contact us with your order number and photographs of the product received.
We will review the issue and determine the appropriate resolution under our applicable return/refund policy.
37. Are international returns possible?
International returns may involve additional shipping, customs and logistical considerations.
Return eligibility depends on the product and reason for return.
Please contact us before sending anything back. Do not ship a return internationally without receiving return instructions from our team.
Police, Army, Defence & Security Products
38. Can civilians purchase police or military-related products?
Some products may be available for lawful civilian, collector, theatrical, educational, organizational or other permitted purposes.
However, specific uniforms, insignia, badges, official identifiers or other products may be subject to restrictions depending on the product and applicable law.
Customers are responsible for ensuring that their purchase, possession and use are lawful.
39. Does purchasing a police or military uniform make me an official?
Absolutely not.
Purchasing a product from Regalia Regiment does not grant any person police, military, army, defence, government or other official authority, rank, status, appointment or affiliation.
40. Can these products be used for impersonation?
No.
Regalia Regiment does not authorize or endorse unlawful impersonation, fraudulent representation or misuse of police, military, defence, government or other official identities.
Customers are responsible for ensuring that products are used only for lawful purposes.
41. Can Regalia Regiment refuse an order?
Yes.
We may refuse, cancel or restrict an order where we reasonably believe that the transaction may involve unlawful use, unauthorized impersonation, fraud, prohibited activity or violation of applicable laws or our policies.
International Import Responsibilities
42. Who is responsible for checking import restrictions?
The customer/importer is responsible for checking whether the products they wish to purchase can legally be imported, possessed or used in their country.
Different countries may have different requirements for uniforms, insignia, protective equipment, tactical products, safety equipment and other specialized goods.
We encourage international customers to check their local requirements before placing an order.
43. What if my country requires an import permit or special authorization?
If your destination country requires a permit, license, authorization or other documentation, the customer/importer is responsible for obtaining the required authorization unless otherwise agreed in writing.
Please contact us if you need product or commercial documentation from our side that we are legally able to provide.
Customer Support
44. How can I contact Regalia Regiment?
You can contact us for:
- Product enquiries
- International orders
- Bulk orders
- Wholesale enquiries
- Customization
- Distribution opportunities
- Shipping assistance
- Existing order support
Customer Care: +91 8511725251
Email: mittal@regaliaregiments.com
Website: www.regaliaregiment.com
45. What information should I provide for an international enquiry?
For the fastest response, please provide:
Product + Quantity + Country + City/Postcode + Required Specifications + Customization Requirements
For business enquiries, you may also provide your company name and website.
46. Can you help me find a product that is not listed on your website?
Yes, please ask us.
Our product portfolio is continually expanding, and we may be able to manufacture, source or arrange products according to specific requirements.
If you have a photograph, specification sheet or sample of the product you are looking for, you can share it with our team for evaluation.
Why Buy From Regalia Regiment?
47. Why should I choose Regalia Regiment?
We aim to provide customers with:
- A broad range of professional uniforms and accessories
- Retail and bulk purchasing options
- Customization for selected products
- International order support
- Competitive sourcing and manufacturing capabilities
- Professional customer service
- Support for institutional and organizational requirements
We are particularly interested in building long-term relationships with international buyers, distributors and organizations.
48. Do you welcome international business enquiries?
Yes—very much.
Regalia Regiment is open to international business and welcomes enquiries from customers and organizations around the world.
Whether you need one product, a bulk shipment, customized uniforms, wholesale supply or a long-term sourcing relationship, we would be glad to discuss your requirement.
Still Have Questions?
We would be happy to hear from you.
If you are located in India or anywhere else in the world, please don't hesitate to contact us.
Regalia Regiment
Customer Care: +91 8511725251
Email: mittal@regaliaregiments.com
Website: www.regaliaregiment.com
For International Enquiries:
Please mention your country, required products, quantity and specifications so our team can assist you quickly.